How to change the Shopify store linked to your Billplz account

This guide applies if you want to use your Shopify store domain with a different Billplz account, or if you want to connect a different Shopify store to your current Billplz account. In both cases, you need to uninstall Billplz from your current Shopify store first, then reconnect with the new pairing.

Step 1: Deactivate Billplz

In your Shopify admin dashboard, go to Settings > Payments and select Billplz. Click Deactivate.

Step 2: Confirm deactivation

Once deactivated, the status changes from Active to Installed. You will see a confirmation toast at the bottom of the page.

Step 3: Uninstall Billplz

Click Uninstall. A confirmation dialog will appear warning that you will not be able to complete outstanding tasks on existing orders (such as refunds, voids, or capturing payments). Click Uninstall to confirm.

Step 4: Reconnect with the new pairing

Once Billplz is uninstalled, your Shopify store is automatically unlinked from the Billplz account. You can now reinstall Billplz on the desired Shopify store and connect it to your Billplz account. See Connect Billplz to Shopify for setup instructions.